PRIVACY POLICY

Our Privacy Policy was updated on 31 March 2023. Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.

ABOUT US

Projector Dekho India (which refers to the Projector Dekho entities disclosed in the latest annual report of Projector Dekho; and find “Recent earnings report” for details) within the “PROJECTOR DEKHO” Group (hereinafter refer to as “Projector Dekho”, “we”, “our” or “us”) take your privacy very seriously. This Privacy Policy is designed with your needs in mind, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, while ensuring that ultimately, you have control of your personal information provided to Projector Dekho.

ABOUT THIS PRIVACY POLICY

Except for specific Projector Dekho products or services providing an independent privacy policy, this Privacy Policy applies to all Projector Dekho devices, websites or applications that reference or link to this Privacy Policy. This Privacy Policy explains how Projector Dekho collects, uses, discloses, processes, and protects any personal information that you give us or that we collect from you, when you use our products and services located at websites

(https://www.projectordekho.com), and our applications that we offer on. If a Projector Dekho product provides a separate privacy policy, the separate privacy policy will receive priority application, while anything that is not specifically covered shall be subject to the terms of this Privacy Policy. Furthermore, how specific products and services collect and process your personal information may also vary depending on model, service version, or region. You should refer to the separate privacy policy for further details.

Under this Privacy Policy, “personal information” means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information Projector Dekho has access to about that individual, except as otherwise specifically provided by applicable laws in your region. We will use your personal information strictly in accordance with this Privacy Policy. Where the context requires, personal information shall also include sensitive personal data or information, as may be categorised under applicable law.

HOW WE CAN HELP YOU

Ultimately, what we want is the best for all our users. Should you have any questions with our data handling practices as summarised in this Privacy Policy, please contact us via https://www.projectordekho.com/Contact Us to address your specific concerns. We will be happy to hear from you. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our India-based third-party dispute resolution provider (free of charge) Please see also “Contact us” below.

1 WHAT INFORMATION IS COLLECTED BY US AND HOW DO WE USE IT?

1.1 WHAT INFORMATION IS COLLECTED BY US

In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. We will only collect the information that is necessary for specified, concrete, explicit and legitimate purposes and shall ensure that the information is not further processed in a manner that is incompatible with those purposes. You have the right to choose whether or not to provide the information we have requested, but in most cases, if you do not provide your personal information, we may not be able to provide you with our products or services or respond to your queries.

Depending on the service you choose, we may collect the following types of information:

1.1.1 INFORMATION YOU PROVIDE TO US

We may collect any personal information you provide to us, which is necessary for the service you choose. For example, you may provide your name, mobile phone number, email address, delivery address, order, invoicing details, bank account number, account holder name, credit card number, and other information if you use Projector Dekho.com retailing services; you may sync materials ; you may provide gender, your security-related information and other information if you create an account; you may provide us your nickname, email address, photos, videos or other needed information if you enter into promotional activities; you may provide name, mobile phone number and address if you engage with us, our content, or our marketing, or win a prize.

1.1.2 INFORMATION THAT WE COLLECT IN YOUR USE OF SERVICES

Device or SIM-related information. For example, IMEI number/OAID number, GAID number, IMSI number, MAC address, serial number, and type, ROM version, Android version, Android ID, Space ID, SIM card operator and its location area, screen display information, device keypad information, device manufacturer details and model name, device activation time, network operator, connection type, basic hardware information, sales channel and usage information (such as CPU, storage, battery usage, screen resolution and device temperature, camera lens model, times of screen brightened and times of screen unlocked).

Information specific to you that may be assigned by third party service providers and business partners:We may collect and use the information such as your advertising ID assigned by third party service providers and business partners.

Information specific to you that may be assigned by third party service providers and business partners: We may collect and use the information such as your advertising ID assigned by third party service providers and business partners.

Information related to your application usage, including unique identifiers for application (e.g. VAID number, OAID number, AAID number, Instance ID), application basic information, such as application list, application ID information, SDK version, system update settings, application settings (region, language, time zone, font), the time the application enters/exits the foreground and application status record (e.g. downloading, installing, updating, deleting).

Information generated when you use a service, such as your badges, ratings, sign-in information and browsing records in Projector Dekho (only visible to both sending and receiving parties); your audio playback history and search queries in music services; your likes, comments, favorites, shares, search queries in theme services; system language, country and region, network status, list of apps in App Vault; your usage information, including region, IP, relevant content provider, wallpaper changing frequency, image views, image browsing mode, image browsing duration, clicks and exposure of articles, subscriptions in Wallpaper Carousel.

Location information (only for specific services/functionalities): various types of information on your accurate or approximate location if you use location-related services (navigation software, weather software, and the software with device-locating functionality). For example, region, country code, city code, mobile network code, mobile country code, cell identity, longitude and latitude information, time zone settings, language settings. You can restrict access to location information of each application at any time within the phone settings (Settings – Permissions).

Log information: information related to your use of certain features, apps, and websites. For example, cookies and other identifier technologies, IP addresses, network request information, temporary message history, standard system logs, crash information, log information generated by using the services (such as registration time, access time, activity time, etc.).

Other information: Environmental characteristics value (ECV) (i.e. value generated from Projector Dekho Account ID, device ID, connected Wi-Fi ID, and location information).

1.1.3 INFORMATION FROM THIRD-PARTY SOURCES

When permitted by law, we will collect information about you from third-party sources. For example,

for certain services that might include account and financial transactions, with your authorisation, we may validate the information provided by you (such as phone number) through legitimate third-party sources for security and fraud prevention purposes;

we may receive designated identifier symbols (such as IMEI/OAID/GAID from an advertiser) to provide advertising services to you;

we may also obtain certain information such as account IDs, nicknames, avatar, and email address from third-party social network services (e.g. when you use a social network account to sign in to a Projector Dekho service)

Information about you that others provided to us (e.g. your delivery address that other users may provide to us when they buy products for you via Projector Dekho services).

1.1.4 NON-PERSONALLY IDENTIFIABLE INFORMATION

We may also collect other types of information which are not directly or indirectly linked to an individual and which may not be defined as personal information according to applicable local laws. Such information is called non-personally identifiable information. We may collect, use, transfer, and disclose non-personally identifiable information. Here are some examples of information that we collect and how we may use it in a non-personally identifiable aggregated format:

We may include statistical data generated when you use a specific service (e.g. non-identifiable device related information, daily usage events, page access events, page access time events and session events);

Network monitoring data (e.g. request time, number of request or error request etc.);

Application crash events (e.g. the logging automatically generated after the application crashed etc.).

The purpose for such collecting is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services.

We aggregate such information to provide you with more useful information, and understand which parts of our websites, products and services you are most interested in. For example, we may only need the number of users who are active in a day; and we don’t need to know in that day who is active, so aggregate data is enough for statistical analysis. We will endeavor to isolate your personal data from non-personally identifiable information and ensure that the two types of data are used separately. However, if we combine non-personally identifiable information with personal information, such combined information will be treated as personal information for as long as it remains combined.

1.2 HOW WE USE THE PERSONAL INFORMATION THAT WE COLLECT

The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory requirements. This involves:

Providing, processing, maintaining, improving and developing our products and/or services to you, such as delivery, activation, verification, after-sales, customer support, and advertising.

Implementing and maintaining security safeguards for the purpose of preventing loss and fraud, such as assisting in identifying users, verifying user identity. We use your information for anti-fraud purposes only when the following two conditions are met: it is necessary; and the data used for evaluation is in accordance with the legitimate interests of Projector Dekho to protect users and services.

Handling your questions or requests about devices and services, such as answering customer inquiries, sending system and application notifications, managing your activities (e.g. sweepstakes).
Conducting relevant promotional activities, such as providing marketing and promotional materials and updates. If you no longer wish to receive certain types of promotional materials, you may opt-out by the method provided in the message (such as the unsubscribe link at the bottom of the message) unless otherwise specified under applicable laws. Please also see “Your rights” below.

Internal purposes, such as data analysis, research, and development of statistical information related to the use of our products or services to improve our products or services. For example, machine learning or model algorithm training is performed after de-identification processing.

Optimising the performance of your device, such as analysing the memory usage or the CPU utilisation of your application.

Storing and maintaining information related to you for our business operations(such as business statistics) or for fulfilling our legal obligations.

Processing based on the legitimate interests of Projector Dekho (in applicable jurisdictions, for example under GDPR).Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers (including for loss prevention and anti-fraud purposes); internal management; complying with internal policies and processes; and other legitimate interests described in this policy. For example, to ensure the security of our services, and to help us further understand the state of performance of our applications, we may record relevant information, such as the frequency of your usage, crash logs information, overall usage, performance data and source of application; to prevent unauthorised vendors unlocking devices, we may collect Projector Dekho Account, serial number and IP address of operated computer, serial number and device info of your phone.

Providing services locally on terminal devices that do not require communication with our servers, such as using Notes on your device.

Other purposes with your consent.
Here are more detailed examples on how we use your information (which may include personal information):

Activating and registering your purchased Projector Dekho products or services for you.

Creating and maintaining your Projector Dekho Account.Personal information collected when you create a Projector Dekho Account on our websites or through our mobile devices, is used to create the personal Projector Dekho Account and profile page for you.

Processing your purchase order. comformation related to e-commerce orders is used for processing the purchase order and related after-sales services, including customer support and re-delivery. In addition, the order number will be used to cross-check the order with the delivery partner as well as to record delivery of the parcel. Recipient information, including name, address, phone number, and postal code will be used for delivery purposes. Your email address is used to send you parcel tracking information. A list of purchased items is used for printing an invoice and enables the customer to see which items are in the parcel.

Diagnosing activation failures. Location-related information is used to access SIM card activation failure (e.g. Short Message Service (SMS) gateways and network failures) to identify the network operator of the service, and to notify the network operator of that failure.

Providing location-based services.com the course of using Projector Dekho services, location information may also be used by us or third party service providers and business partners (for more information see “How we share, transfer, and publicly disclose your personal information” below) to serve you the service and provide accurate details about that location for the best possible user experience, e.g. weather details, location access (as part of the Android platform). You may turn off location services in settings or turn off the use of location services of an Website at any time.

Verifying user identity. Projector Dekho uses the ECV value to verify the user identity and avoid unauthorised logins.

Collecting user feedback. The feedback you choose to provide is valuable in helping Projector Dekho make improvements to our services. In order to follow up on the feedback you have chosen to provide, Projector Dekho may correspond with you using the personal information that you have provided and keep records of this correspondence for problem solving and service improvement.

Sending notices.From time to time, we may use your personal information to send important notices, such as notices about purchases and changes to our terms, conditions, and policies. Since such information is critical to your interaction with Projector Dekho, it is not recommended that you refuse to receive such information.

Conducting promotional activities. If you enter into a sweepstake, contest, or similar promotion through Projector Dekho ‘s social media platforms, we may use the personal information you provide to send you these rewards.

Providing personalised services and content, including ads. To protect your privacy, we do use a unique identifier rather than your name, email, or other information by which you can be directly identified, to provide you with personalised products, services and activities, including advertising.
We may combine this information with other information (including information across different services or devices such as computers, mobile phones, smart TVs, and other connected devices) to provide and improve our products, services, content, and advertising.

For example, we may use your Projector Dekho Account details in all services you use that require a Projector Dekho Account. Furthermore, in order to improve your experience and our services, while complying with relevant laws and regulations and (where required) with your consent, we may sort out information from different products, services or equipment from you or related to you to form a label, to provide suggestions, customized content, and personalised features.

For the personalised ads, these would, for example, be provided based on your activities, usage, and preferences related to our apps and services. We create profiles by analysing the aforementioned information and building segments (creating groups with specific shared characteristics) and by putting your personal information in one or more segments. Targeted advertising is only done with your consent, where required under applicable laws. You have the right to opt-out from receiving personalised advertisements and to object to profiling, including that carried out for direct marketing purposes, at any time.